FAQs

GENERAL INFORMATION
Why can I no longer order Crumbs products online? - Expand Why can I no loner order Crumbs products online? - Collapse

  • We are currently reviewing our online offering and making a few changes to better meet our customers needs. Please refer back to crumbs.com in the future to see check if online ordering is available

Can those with nut allergies or other food allergies eat Crumbs cupcakes? - Expand Can those with nut allergies or other food allergies eat Crumbs cupcakes? - Collapse

  • The gluten free baked goods are made in a designated gluten free facility and pre-packed to ensure no cross contamination. Our regular menu item baked goods are made in a facility that processes nuts, eggs, cream and flour. Nuts are not part of every recipe but trace amounts of nuts or nut oils can be in any of our products. We recommend those with nut allergies refrain from eating our products.

What flavors are available gluten free? - Expand What flavors are available gluten free? - Collapse

  • We currently offer Red Velvet, Cookies & Cream, Chocolate Chip Brownie & Chocolate Chip Cookie gluten-free cupcakes.

Does Crumbs accept donation requests? - Expand Does Crumbs accept donation requests? - Collapse

  • Crumbs Bakes Shop recognizes the importance of giving back to our communities. Due to the number of donation requests we receive on a daily basis, we are currently reviewing our philanthropy efforts. At this time, we feel as a company that we will have a larger impact by dedicating our efforts to several causes to be named in the very near future

CUSTOMERS
There use to be a crumbs location in my area, where can I see which locations are open? - Expand There use to be a crumbs location in my area, where can I see which locations are open? - Collapse

  • Crumbs.com is the best place to check back for the latest and greatest on which Crumbs locations are open for business.

I have bought a gift card from Crumbs previously, is it still good? - Expand I have bought a gift card from Crumbs previously, is it still good? - Collapse

  • Unfortunately as this time we do not have a way to determine balance on gift cards previously purchased. Please hold on to them and check back on Crumbs.com for an update regarding previously purchased gift cards.


VENDOR/EMPLOYEE
Since Crumbs is reopening and I have an outstanding invoice, will I be able to collect payment? - Expand Since Crumbs is reopening and I have an outstanding invoice, will I be able to collect payment? - Collapse

  • Crumbs recently filed for BK and certain assets from the bankrupt estate were acquired by the new owners, but no liabilities. There was a process in the bankruptcy for all creditors to file a claim. The law firm representing Crumbs in the bankruptcy is Cole Schotz (410-673-1384).

I used to work at Crumbs, will I still have a job? - Expand I used to work at Crumbs, will I still have a job? - Collapse

  • Unfortunately all previous employees of Crumbs were terminated during the bankruptcy process. We encourage you to re-apply to see if there is an opening!

Crumbs was unable to pay my last paycheck before filing for bankruptcy, will I be able to collect? - Expand Crumbs was unable to pay my last paycheck before filing for bankruptcy, will I be able to collect? - Collapse

  • Crumbs recently filed for BK and certain assets from the bankrupt estate were acquired by the new owners, but no liabilities. There was a process in the bankruptcy for all creditors to file a claim. The law firm representing Crumbs in the bankruptcy is Cole Schotz (410-673-1384).

If I have worked at Crumbs previously, will I be able to apply for a new job? - Expand If I have worked at Crumbs previously, will I be able to apply for a new job? - Collapse

  • Absolutely, we encourage it!
    I was a vendor for Crumbs previously, now that Crumbs is reopened I would like to continue to do business
    We are always looking to partner with strong vendors. Please send over your information to support@crumbs.com.